Senior Systems Administrator in Parsippany, NJ at Securitas Security Services USA

Date Posted: 8/6/2019

Job Snapshot

Job Description

Job Code: 90017713088

Category: IT


This individual will provide technical leadership, hands-on implementation, on-going day to day support across all Datacenter operations functions.  This role will also be responsible for developing, maintaining, supporting, and optimizing key functional areas; particularly Windows server operations, monitoring, virtualization, disaster recovery and cloud based technologies.


  • Provide support for Securitas’ global data center environment which includes Windows Server technologies, VMware, Citrix XenApp, Cloud Services, SAN/NAS, backup and general server/datacenter maintenance
  • Provide immediate 3rd level server support for problems escalated by Datacenter Operations Team, Service Desk, App/Dev, or business users.
  • Support infrastructure deployment models, including Private, Public, and Hybrid
  • Provide general server support and maintenance; implement patching and proactive maintenance plans; develop best practice maintenance plans
  • Proactively review monitoring systems, take action on alerts, and review/revise thresholds/alerts to ensure infrastructure stability
  • Perform thorough root cause analysis, best practice troubleshooting techniques and processes, and procedures as defined by hardware/software vendors and personal experience
  • Proactively support, maintain, create and update associated build and standard operating procedure documentation. Plan and implement necessary updates as required for support relevance.
  • Identify, document, publish and uphold systems policies, standards, procedures, checklists, agreements, diagrams, inventory, etc.
  • Identify, plan and lead projects and tasks necessary to assess, optimize, proactively manage, and maintain enterprise and client systems and infrastructure
  • Ensure all support requests, projects and other tasks are reviewed, prioritized, addressed and completed in a timely and proficient manner
  • Identify, document, publish and uphold systems policies, standards, procedures, checklists, agreements, diagrams, inventory, etc.
  • Perform on-call duty for non-business hours support as per shift assignments
  • Perform administrative tasks pertaining to time entry and status reporting

Job Requirements


Additional qualifications may be specified and receive preference, depending upon the nature of the position.


  • A Bachelor's or Advanced degree in Computer Science or related field and/or 10+ years of equivalent work experience
  • 7+ years of infrastructure support experience and operational excellence
  • Excellent technical skills including, however, not limited to, Microsoft Operating systems server 2008-2016, Active Directory, TCP/IP, DNS, DHCP
  • Experience working VMware is required

Competencies (as demonstrated through experience, training, and/or testing):

  • Experience working with Dell Server and Cisco UCS class machines are preferred
  • Experience working with Microsoft, Cisco, Citrix Xen, NetApp and VMware are preferred
  • Experience working with SCCM and SolarWinds are preferred
  • Experience in Shell/PowerShell/Perl skills for system administration is preferred
  • Experience with Cloud Servers and services on Amazon AWS or Azure is desired
  • Knowledge of Networking (both LAN and WAN) is desired
  • Knowledge of Infrastructure Security best practices is desired
  • SAN/NAS (NetApp) and (Brocade) switch Infrastructure a plus
  • Unix Systems Administration a plus
  • Excellent listening and questioning skills combined with the ability to  interact confidently with clients to establish what the problem is and explain the solution
  • Hands-on experience in troubleshooting hardware
  • Customer focused with an attention to detail
  • Seeks to expand knowledge and experience and is committed to continuous learning
  • On-call availability

Working Conditions and Physical/Mental Demands

With or without reasonable accommodation, a candidate must have the physical and mental capacity to effectively perform all essential functions described.  In addition to other demands, the demands of the job include:

  • Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
  • Successful passage of background, reference, psychological, and controlled substance tests.
  • Handling and being exposed to sensitive and confidential information.
  • Occasional lifting and/or moving up to 50 pounds.
  • Periodic travel may be required intermittently.
  • Must be flexible and available for after hours support.
  • Job is based in Parsippany, NJ

EOE M/F/Vet/Disabilities