Security Systems Engineer in Austin, TX at Securitas Security Services USA

Date Posted: 11/27/2019

Job Snapshot

Job Description

Job Code: 91559079114

Category: Administrative

JOB SUMMARY:   The role of the Sales Engineer is to guide the technical design, architecture, qualification and presentation of security solutions offered by Securitas. These include the integration of guarding services with access control, cameras, video analytics, remote monitoring services, intrusion detection, and alarm services.

ESSENTIAL FUNCTIONS

  • The functions listed describe the business purpose of this job or position.  Specific duties or tasks may vary and be documented separately.  An associate might or might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
  • All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
  • Associates are held accountable for successful job performance.  Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
  • In performing functions, duties or tasks, associates are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations.  Associates are required to notify superiors upon becoming aware of unsafe working conditions.
  • All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures.  In the event of uncertainty or lack of knowledge of company policies and procedures, associates are required to request clarification or explanations from superiors or authorized company representatives.

  • The Technology Sales Engineer will be required to work with customers to define their requirements, introduce specific technologies which meet those requirements, design, architect, and qualify proposed solutions, create Visio infrastructure topologies, proposals, and statements of work specific to the solutions to be offered and then present/review them with the customer.
  • Must be able to research specific technology questions or topics and be comfortable with formal presentations or “chalk talks” of various technologies.
  • May be required to step into a project management role as needed.
  • Must work alongside the Technology Operations Management Team who will be responsible for the installation and maintenance of the sold systems.
  • Ability to pursue and achieve professional certifications will be required.
  • This position will be focused primarily in the ____(assigned area)___ area; however, it may be necessary to travel to other offices or customer locations on an occasional basis. Some off hours work may be required.

Sales

  • Interface with clients, AVPs, BMs, BDMs serving as the technical expert for security systems
  • Coordinate with field managers as needed to provide technology solutions (and information about such) to their clients and prospects
  • Attend client/prospect meetings to qualify, provide technology advice and information, present technology ideas, design and develop technology (service and equipment) solutions
  • Respond to bids and RFPs
  • Generate leads from existing clients and from new prospects
  • Manage leads and provide regular accounting of sales / prospect activity
  • Manage and report on sales and forecasting activity
  • Field calls from BMs, BDMs, AVPs and prospects regarding technology and systems
  • Create and present Integrated Guarding sales proposals (in conjunction with IGSC)
  • Use Google maps and Visio to create designs for the sales process

Technical

  • Design and architect Security Systems
  • Provide scope of work and design documents
  • Use Google maps and Visio to create designs which are ready to handoff to engineers
  • Coordinate with Technology Project Ensure smooth hand-off for implementation
  • Work with Prospects and Technology Project Manager (as needed)  to refine and define project scope prior to contract finalization

Job Requirements

MINIMUM QUALIFICATIONS AT ENTRY

Additional qualifications may be specified and receive preference, depending upon the nature of the position.

MINIMUM HIRING STANDARDS

  • Must be at least 18 years of age.
  • Must have a reliable means of communication (i.e., phone).
  • Must have a reliable means of transportation (public or private).
  • Must have the legal right to work in the United States.
  • Must have the ability to speak, read, and write English.
  • Must have a High School Diploma or GED. 
  • Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.
  • Must be willing and able to travel extensively throughout a large multi-state territory.

Education/Experience:

  • At least 2 years of previous experience in a project management role with a Value Added Reseller (VAR) and/or a Technology Manufacturer in the Security Systems Industry
  • At least 2 years technical experience with security systems including design and architecture
  • 4 year college degree is preferred

Competencies (as demonstrated through experience, training, and/or testing):

Technical

  • Use of Visio and Google Maps for project design
  • Project Management skills
  • Ability to pursue and achieve professional certifications (varies according to state but examples include: alarm installer, alarm systems company, security alarm dealer)

Sales

  • Experience with creating and presenting proposals
  • Strong oral, written, and presentation skills are mandatory
  • Ability to forecast sales and provide accurate reporting regarding sales/prospecting activity
  • Ability to manage and generate leads

General

  • Ability to manage time and multiple tasks without supervision
  • Interpersonal skills and professionalism are critical
  • Good troubleshooting techniques
  • Ability to demonstrate good judgment and decision making

Working Conditions and Physical/Mental Demands

With or without reasonable accommodation, a candidate must have the physical and mental capacity to effectively perform all essential functions described.  In addition to other demands, the demands of the job include:

  • Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
  • Successful passage of background, reference, psychological, and controlled substance tests.
  • Required ability to handle multiple tasks concurrently.
  • Computer usage.
  • Handling and being exposed to sensitive and confidential information.
  • Regular talking and hearing.
  • Frequent sitting.
  • Occasional walking, reaching with hands and arms, stooping, kneeling, crouching and crawling.
  • Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.
  • Close vision, distance vision, and ability to adjust focus.
  • Work primarily performed in an office environment.

**EOE/AA M/F/D/V