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Senior Systems Administrator in Parsippany, NJ at Securitas Security Services USA

Date Posted: 3/25/2019

Job Snapshot

Job Description

Job Code: 88134367338

Category: IT

JOB SUMMARY: This individual will provide technical leadership, hands-on implementation, on-going day to day support across all Datacenter operations functions.  This role will also be responsible for developing, maintaining, supporting, and optimizing key functional areas; particularly Windows server operations, monitoring, virtualization, disaster recovery and cloud based technologies.

ESSENTIAL FUNCTIONS:

  • Provide support for Securitas’ global data center environment which includes Windows server technologies, VMware, Citrix XenApp, NetApp SAN/NAS, backup and general server/datacenter maintenance
  • Provide immediate 3rd level server support for problems escalated by Datacenter Operations Team, Service Desk, App/Dev, or business users.
  • Support infrastructure deployment models, including Private, Public, and Hybrid
  • Provide general server support and maintenance; implement patching and proactive maintenance plans; develop best practice maintenance plans
  • Proactively review monitoring systems, take action on alerts, and review/revise thresholds/alerts to ensure infrastructure stability
  • Perform thorough root cause analysis, best practice troubleshooting techniques and processes, and procedures as defined by hardware/software vendors and personal experience
  • Proactively support, maintain, create and update associated build and standard operating procedure documentation. Plan and implement necessary updates as required for support relevance.
  • Identify, document, publish and uphold systems policies, standards, procedures, checklists, agreements, diagrams, inventory, etc.
  • Identify, plan and lead projects and tasks necessary to assess, optimize, proactively manage, and maintain enterprise and client systems and infrastructure
  • Ensure all support requests, projects and other tasks are reviewed, prioritized, addressed and completed in a timely and proficient manner
  • Identify, document, publish and uphold systems policies, standards, procedures, checklists, agreements, diagrams, inventory, etc.
  • Perform on-call duty for non-business hours support as per shift assignments
  • Perform administrative tasks pertaining to time entry and status reporting

Job Requirements

MINIMUM QUALIFICATIONS AT ENTRY

Additional qualifications may be specified and receive preference, depending upon the nature of the position.

Education/Experience: 

  • A Bachelor's or Advanced degree in Computer Science or related field and/or 10+ years of equivalent work experience
  • 7+ years of infrastructure support experience and operational excellence
  • Excellent technical skills including, however, not limited to, Microsoft Operating systems server 2008-2016, Active Directory, SCCM, Networking (both LAN and WAN), TCP/IP, DNS, DHCP
  • Experience working VMware is required
  • Strong preference for Citrix XenApp experience
  • Experience with Cloud Servers and services on Amazon AWS or Azure

Competencies (as demonstrated through experience, training, and/or testing):

  • SAN/NAS (NetApp) and (Brocade)switch Infrastructure a plus
  • Unix Systems Administration a plus
  • Experience working with Dell Server and Cisco UCS class machines
  • Experience working with Microsoft, Citrix, Cisco, NetApp and VMware are preferred
  • Require experience in Shell/PowerShell/Perl skills for system administration
  • Knowledge of Infrastructure Security best practices
  • Excellent listening and questioning skills combined with the ability to  interact confidently with clients to establish what the problem is and explain the solution
  • Hands-on experience in troubleshooting hardware
  • Customer focused with an attention to detail
  • Seeks to expand knowledge and experience and is committed to continuous learning
  • On-call availability

Working Conditions and Physical/Mental Demands

With or without reasonable accommodation, a candidate must have the physical and mental capacity to effectively perform all essential functions described.  In addition to other demands, the demands of the job include:

  • Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
  • Successful passage of background, reference, psychological, and controlled substance tests.
  • Handling and being exposed to sensitive and confidential information.
  • Occasional lifting and/or moving up to 50 pounds.
  • Periodic travel may be required intermittently.
  • Must be flexible and available for after hours support.
  • Job is based in Parsippany, NJ

EOE M/F/Vet/Disabilities