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Regional Payroll Repesentative III in Westlake Village, CA at Securitas Security Services USA

Date Posted: 4/4/2019

Job Snapshot

Job Description

Job Code: 88265673861

Category: Administrative

JOB SUMMARY: Provides cross-regional payroll support performing a variety of more complex regionalized payroll functions related to garnishment processing including setups, orders to pay and interrogatories.  Processes related to PTO, vacation and sick plans across all regions.  Assist regional staff with related research requests for various types of PTO, vacation and sick plans including projects to reconcile accruals for client or union plans.  Provides assistance to regional staff as needed with other tasks such as bonus payment processing, direct deposit and pay card setups and assisting with audits.  Assist as needed with union processes including setups and stops, running weekly and monthly reports, employment verifications and W2 requests. Assist management team as needed with training and documenting or updating procedures.  Research and resolve most employee and branch office questions and issues.  Provides quality customer service support to all Branch Offices, Shared Services and Employees.   


  • The functions listed describe the business purpose of this job or position.  Specific duties or tasks may vary and be documented separately.  An associate might or might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
  • All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
  • Associates are held accountable for successful job performance.  Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
  • In performing functions, duties or tasks, associates are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations.  Associates are required to notify superiors upon becoming aware of unsafe working conditions.
  • All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures.  In the event of uncertainty or lack of knowledge of company policies and procedures, associates are required to request clarification or explanations from superiors or authorized company representatives.


  • Enters wage assignment data into payroll system, PeopleSoft in preparation of withholding from wages as well as modifications to existing withholding orders and releases for Child Supports, State Tax Levy’s, Federal Government WRITS, Student Loans and WRITS.  
  • Reviews wages computed and withholding amounts based on wage orders for off-cycle requests and corrects errors to ensure accuracy and compliance of regulations specific to the withholding order.
  • Responds to and answers interrogatories and second answers related to WRITS (garnishments) specific to individual state regulations including correspondence with different agencies as well as attorneys pertaining to court orders and withholding orders.
  • Performs all activities related to the completion of interrogatories, continuing liens and orders to pay for wage assignments. 
  • Assist regional staff as needed with processing monthly vacation reports for payment including review of reports for completeness, preparing input tool for off-cycle check production and follow up with branch offices on discrepancies.
  • Assist regional staff as needed with vacation research requests submitted from field offices by reconciling employee vacation accrual amounts in PeopleSoft against hours worked and plan type.
  • Performs detailed review of all vacation reports submitted for payment for ERISA governed states to ensure compliance.
  • Process Weekly Time Off and PTO reports, reviewing for discrepancies and preparing the weekly Anniversary/Termination payouts. 
  • Review, research and resolve discrepancies related to Time Off and PTO plans to correct accruals and process any required payments.  
  • Assist regional staff during peak season for Bonus requests; reviews for proper field approval and enters data into input tool used for off-cycle check production. 
  • Perform basic and more complex research on regions returned checks for overpayments, duplicate checks or any checks issued in error and handle as appropriate. 
  • Assist other regional staff as needed with direct deposits, pay cards, employment verification, check requests, and W2 requests.
  • Communicates with field offices and associates to respond to questions regarding payroll issues and providing courteous and quality customer service.
  • Assist Supervisor with training and maintaining written procedures for job related functions.
  • Additional duties and or projects including filing as needed and assigned.

Job Requirements


  • Results-oriented individual with strong customer service skills.
  • Excellent written and verbal communication skills.
  • Ability to work in a team environment.


  • Preferred Bachelor’s degree in Business, Accounting or equivalent
  • Minimum High School Diploma or equivalent/GED required
  • Preferred 5+ years of Payroll experience.
  • PeopleSoft HRMS Payroll knowledge a plus.
  • PeopleSoft HRMS reporting experience (PS Query) a plus.
  • Excellent P/C skills (Excel, Word) and 10 key

Competencies (as demonstrated through experience, training, and/or testing):

  • Thorough understanding of standard office procedures and practices.
  • Demonstrated knowledge of mathematical concepts including computation of rates, ratios, percentages, averages and reconciliation.
  • Ability to interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form.
  • Ability to cross-train and learn other department activities.
  • Demonstrated proficiency in various PC applications including word processing, spreadsheet, and presentation applications.
  • Excellent planning, organization and project co-ordination skills.
  • Ability to carry out multiple assignments concurrently.
  • Skill in clear and concise oral and written communication.
  • Ability to interact effectively at all levels and across diverse cultures.
  • Ability to be an effective team member and handle project assignments responsibly.
  • Ability to adapt to changes in the external environment and organization.
  • Courteous telephone manner.
  • Strong customer service and results orientation.

Working Conditions and Physical/Mental Demands

With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions.  In addition to other demands, the demands of the job include: 

  • Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
  • Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
  • Handling and being exposed to sensitive and confidential information.
  • Occasional lifting and/or moving up to 10 pounds.
  • Computer Usage.
  • Regular talking and hearing.
  • Frequent sitting
  • Close vision, distance vision, and the ability to adjust focus.
  • Work primarily performed in an office environment.

EOE/AA  M/F/Disabled/Vets