Customer Care Representative in Charlotte at Securitas Security Services USA

Date Posted: 9/14/2022

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Charlotte
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    9/14/2022
  • Pay Rate:
    $17 - 17.50

Job Description

Customer Care Representative
 

We help make your world a safer place. 

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients. 

Securitas plays an essential role for our clients and in society. A Customer Care Representative acts as a liaison between the field and office personnel to ensure accurate and timely communication. You will answer incoming calls in the National Communications Center (NCC) from customers and field operations personnel. Always providing responsive and reliable assistance by exercising good judgment and by using good customer service skills. A Customer Care Representative takes appropriate action to assure that the Company is providing the best service to its customers and clients.  

Benefits: 

  • Staring Wage between $17.00/hr to $17.50/hr (experience based) 
  • All Shifts Available, (Shifts from 12a-8p offer $2.00 increase in wage)
  • Weekly Pay, Overtime Available
  • Holiday Pay – 2.5x Hourly Wage, Performance Incentives
  • Must be computer literate and understand technology

We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These values are at the heart of our culture, help define who we are and guide our actions. 

Our Customer Care Representative positions are highly sought after. If you have experience in positions like Call Center Representative, Dispatch or Customer Service this role is a great fit for you; if not, this is an exciting introduction to a career in the security industry. 

Are you interested in being part of our Team? 

  • Apply quickly and efficiently online  
  • Interview from the convenience of your own home 
  • Competitive benefits  
  • Flexible schedules  

With over 80 years of protecting the things that matter, we’ve seen more than most. That’s why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide. 

 See a different world. 

EOE/M/F/Vet/Disabilities

Job Requirements